by Stephen Collins | May 4, 2018
PACMAN (the Pay And Conditions MANual) is the source of record for members of Australia’s military to understand their conditions of service – pay, allowances, and benefits. It is the equivalent of around 1500 A4 printed pages of legal determinations and...
by Stephen Collins | Sep 2, 2017
Since 1919, the Department of Veterans’ Affairs has managed a series of education schemes providing support in funding and services to students from primary school to university age where a parent is permanently disabled or killed while in service. The scheme is...
by Sarah Oates | Apr 30, 2016
AFSA is the federal government body charged with managing issues of bankruptcy in Australia. AFSA had spent significant money and time improving their call centre channel to be more modern and responsive to the way Australian are dealing with bankruptcy and realised...
by Sarah Oates | Mar 30, 2016 |
The AWM is working towards digitisation of its collection of over 1 million items relating to the Australian experience of war. They understood they were behind the 8-ball in delivering a quality integrated digital and physical world experience and wanted advice and...
by Sarah Oates | Apr 30, 2014 |
Many of the clients of the National Disability Insurance Scheme want to manage their own affairs – selecting services and making claims against the funding the NDIS provides them – according to their personal preferences as to providers and supports they...
