ACT Government Community Services Directorate | acidlabs
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ACT Government Community Services Directorate

product design, service design, user experience design
cxd, government, interviews, prototyping, uxd, wireframing
About This Project

Based on research conducted with families at risk, acidlabs developed an accessible field-testable prototype of an application for those families to self-manage and control access to the data that they need to share with various government and third-sector organisations to access services and assistance.

For this project, we conducted stakeholder interviews, additional research to extend the existing research we were provided, built several rounds of paper and sketch prototypes and produced a clickable prototype and testing walkthrough guide that could be deployed over the web, or on a portable device.